![]() Just because nobody at KP has taken advantage of your products or services doesn’t mean KP doesn’t value Citrix certification. It just seems like you’ve not added a whole lot to the conversation, except speculation. How many accounts are we talking about, here? Enough to be a representative sample? Probably not. ![]() ![]() “First, I checked my own records for any accounts belonging to Deal or any KP employees.” Their silence is only heightening my suspicions.Ĭitrix, Epic, Kaiser Permanente, HealthConnect, Justen Deal, certification, CCA, CCEA, CCIA Here's what I know: No KP employees, including Deal, are members of, KP does their own in-house training, and Deal and Gerard haven't answered my emails regarding Citrix certification. I still don't know if any of the KP employees involved in the Citrix/Epic implementation, including Deal, are Citrix certified. Questions specifically for Deal: What is your stand on Citrix certification? Do you have any Citrix certifications? If so, what are they? If not, is it a future goal? Whose Citrix certification preparation products do you and other KP employees use/recommend? (I asked the last question as more of a curiosity since I have no records of KP employees in my database.) My questions were basic: Do you internally train the technical staff to implement Citrix products? Or is official Citrix training used? What percentage of the people directly involved in the Citrix end of this implementation are Citrix certified? CCA? CCEA? CCIA? Are those certifications up-to-date with the versions of Citrix products that you are implementing? Where do you feel KP stands on Citrix certification? Is it recommended? Required? Paid for by KP? None of the above? He emailed me back, not to answer the questions, but to redirect me to another employee, Erik Gerard, who oversees their Citrix infrastructure. I emailed Deal, who is in charge of "developing curriculum and publications for both employee development and training"* with a few questions about Citrix certification and KP employees. ![]() I figured that being the only Citrix-certification web site, and having a fairly large user-base, if KP employees were getting Citrix certified, surely they would have a profile here. It just makes sense that if some people are going to throw Citrix under the bus the way that Justen Deal did in the ComputerWorld article, they should have to answer some questions about the qualifications, including certifications, of their Citrix architects and support staff.įirst, I checked my own records for any accounts belonging to Deal or any KP employees. Before anyone jumps to conclusions, I'm not stating that someone has to be Citrix certified to be a qualified Citrix architect or administrator. O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.In light of the whole Citrix/Epic fiasco at Kaiser Permanente, I decided to do a little digging to see just how qualified, certification-wise, the employees at KP are. Get Connected for Health: Using Electronic Health Records to Transform Care Delivery now with the O’Reilly learning platform. A personal health record, My Health Manager, available to Kaiser Permanente members beginning in late 2005 on kp.org, now regarded.KP HealthConnect, based primarily on software from Epic Systems, of Verona, Wisconsin, seamlessly integrates the following suite of applications: It is a comprehensive health information system that securely connects member records across both ambulatory and in-patient settings integrates billing, scheduling, and registration and provides members with access to personal health records on the organization's Web-based member interface, kp.org. Kaiser Permanente HealthConnect is recognized as the world's largest privately funded electronic health record (EHR). KAISER PERMANENTE HEALTHCONNECT: A PRIMER
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